Just like the growth of HSIA and HD in hospitality was driven by guests who were used to these things at home and began to expect them when travelling, hotels who want to remain competitive will need to match the wide array of interactive TV services that guests are increasingly getting at home.
According to a study by DisplaySearch, 40 million connected TVs with interactive applications were shipped in 2010 and that figure is projected to rise to 123 million in 2014. One TV manufacturer alone, Samsung, reported over 2 million downloads to their Connected TV models by the end of its first year in the marketplace.
KoolConnect builds a customer interactive TV experience for your guests that is unique to your hotel in design, branding, information and functionality – allowing you to literally “wow” the guest from the moment they enter the room.
We completely digitize all of the information in your Directory of Guest Services so that it’s not only easily accessible to guests on their TV, but so that it moves beyond print to leverage the multimedia aspects of television to make your services and amenities more appealing. For example, guests can watch an on demand video highlighting your restaurant or spa, view large HD images of menu items and can even make reservations or place a room service order using their remote control.*
Other fun and valuable interactive features and travel tools that enhance the guest experience include:
- Free Internet radio with over 15,000 stations
- TV wake-up service (to your favorite channel or radio station)
- A 5-day weather forecast for the local area AND the guest’s own hometown
- HD museum quality “Moods”
- Guest / Hotel Messaging
- World Clock
- News Feeds
And much more
Plus, all of the hotel information on the custom TV portal links to a Web-based central management system. So not only can you save thousands and enhance your “green” sustainability efforts by eliminating costly printed materials, but unlike printed materials that start to become obsolete the moment you print them, your guest information can always be fresh, accurate and appealing.
- Some additional integration services may be required.
Also available is our True Web feature that adds PC-like Internet surfing over the TV – which is perfect for allowing guests to conveniently watch movies from their Netflix account, watch Hulu and YouTube videos and much more.
